Decision-Making in the New Normal by Pierre Neis

In these turbulent COVID-19 times, anxiety and fear are freezing our ability to respond to any threats or opportunities in our business environment. We are in survival mode where our reptilian brain takes over rationality. Stopping the engine instead of moving forward appears to us in this state to be the only action feasible. Brain and guts, ...
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Requisite agility and the agile business

 "Agile" and agility There's a lot of talk about the transfer of "Agile" (techniques for managing software development projects) into the rest of business. There is some justification and rationale for this because the basic problem Agile set out to solve – managing complex change in an uncertain environment – is also a problem for businesses....
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“The Recovery CEO – Now what?”

As I contemplate the reopening of our company, I now have to consider addressing the following key issues: What will my workforce look like? What capabilities do we have? What has happened to our customer base? What has happened to our supply chain? What businesses do we want to be in? Where will we put our scarce resources?How can I...
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The Misery of 21st Century Work

In the beginning, there was an idea; a simple design that might change the world and surely will delight all our customers. That idea, I shared it with all my team, and we were wholly engaged because it wasn't a project, it was a case. Our energy and commitment were awesome. We worked with our customer, and he got some small pieces of work com...
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From Zero to Hero!

In summer 2017 Sabine's life was full of health issues, family troubles, job issues and many other problems. Then – while working as an agile coach & scrum master – she decided to treat herself as an agile product. Sabine turned the well-known agile mindset and tools of her trade onto the woman in the mirror and took full responsibility as a Pr...
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The Future of Your Mind: Partnering with Nature

 The Corona crisis revealed the fragility of our globalized system. The crisis brought deprivation to just about every vital social system and showed its infrastructure's flaws. What seemed to be obviouslyconnected quickly unravelled. Highly interdependent value chains proved enormously vulnerable. At the same time, Sectors known for the ...
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Requisite agility – what it is, why it matters, how we measure it

Requisite agility Requisite agility is changing the business fast enough to continue to survive and thrive in a turbulent business environment. Sometimes those changes are just fluctuations in demand for what we're already doing. Sometimes the business environment changes so much that we have to change the nature and direction of the business to st...
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Never Waste a Good Crisis – Renewal, Responsibility and Climate Change

The idea of change before crisis hasn't taken hold in the majority of personal or business contexts. Running on autopilot is the ingrained pattern, making the Covid-19 interruption and crisis especially important. Every aspect of it prepares companies and humanity for the more subtle, yet high risk upset of impending climate change. With business d...
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5 Critical Insights that Drive Remote Teamwork

A crisis creates space. Opens us to the unknown. Takes us to places within ourselves we never knew. When the world is in chaos, we need more than hope. We need a way to tap into what we have learned and use this to create the new future, together. Work is a vector for human connection and mutual meaning-making if we choose. To activate this potenti...
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A New World Starts with Alignment to New Contexts and Approaches

 COVID-19 has driven huge and difficult shifts in organizations around the world.But this itself is not the challenge, it is a cause.The challenge we face today is already familiar to us and it is not identifiable as one thing. At the meta-level the challenge is that we have more change, complexity, diversity.At the concrete level the issues a...
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On Mergers, Uncertainty & Covid-19

I was just getting settled into my role as CIO. I had taken on the challenges of an IT environment that had been neglected and having fun getting the department aligned and finding ways to shore up departmental problems. In the midst of these changes, the CEO informed me of the possibility of a potential merger. Papers were signed and due diligence...
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MANUFACTURING

1. CHALLENGE 

High absence and turnover of front-line teams, chronic conflicts and quality issues between shifts, poor housekeeping, quality issues and disorganization pushing up costs and poor on time delivery.

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HEALTHCARE

1. CHALLENGE 

Federal regulations imposed strict new restrictions on the way pharmaceutical companies operate with doctors and hospitals, constraining their traditional sales and marketing activities. A new way of creating value was necessary.

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SOCIAL AND MASS MEDIA

1. CHALLENGE 

A seismic technological shift from analog to digital completely changed how media was being used by consumers. The advent of digital required all the processes of journalism, news, current affairs, music and arts programming to be redefined, or the business would cease to exist.

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MINING

1. CHALLENGE 

SAP was stalled in the launch of the world’s largest implementation of its ERP system with one of world's largest mining companies. Continued delays could result in a fatal failure to deliver to their markets and customers. This would severely impact share price, global trust in the corporate brand and countless millions in recovery costs and lost revenues.

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FINANCIAL SERVICES

1. CHALLENGE

A key segment of high value customers of a major international bank were not being serviced in an effective and timely manner. This resulting in millions of dollars loss of potential income. The promises made of being responsive to the segment were genuine and sincere, but the harder staff and the organization worked the more they found themselves in the same place.

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